They also stated that they can’t print out our final bill because we booked with a third-party.
River spirit uses the fact that you booked through a third-party as an excuse to not give you upgrades to a better room. Also, I don’t recommend booking this property through Expedia.
Please update your website to reflect what’s actually in the guestroom. The description on the website states that the room we booked had a shower/tub combination. The water pressure in the shower is awful- for what we are paying for the room, we should have a beautiful shower AND a tub. We didn’t even take our bathing suits out of the suitcase. This is supposed to be a resort, not a free-for-all. Close the pool to the public and only allow patrons of the establishment accessibility to the pool. There were so many people in the pool, you couldn’t stir them with a stick. I think it’s awful that they open the pool to the public.
